Effective Date: 1 September 2023
1. Introduction
These Terms and Conditions govern your use of M TEX Holdings S.L. doing business as IDbrand.es ("we," "our," or "us") our website and services. By using our website, you agree to abide by these terms.
2. Products and Services
We offer physical clothing products and virtual gift cards for purchase through our website.
3. Ordering and Payment
To place an order, follow the instructions on our website. We accept major credit and debit cards, including American Express, Visa, Mastercard, and UnionPay. All transactions are conducted in EUR or USD.
4. Returns and Exchanges
You may return or exchange unworn and unwashed products with all original packaging within 30 days of purchase. Gift cards cannot be returned. For details on our return and exchange process, please visit our Returns & Exchange policy on our website.
5. Shipping and Delivery
We offer shipping within Spain and to global destinations using DHL Express. Shipping costs depend on unit quantity and destination. Final shipping costs are estimated during the checkout process.
6. Intellectual Property
All content on our website, including text, images, and logos, is our intellectual property and protected by applicable copyright laws. Unauthorized use of our intellectual property is prohibited.
7. Limitation of Liability
We are not liable for any product defects or service interruptions beyond our control. Our maximum liability is limited to the purchase price of the product or service in question.
8. Governing Law and Dispute Resolution
These terms are governed by Spanish law. Any disputes will be resolved through arbitration or mediation in accordance with Spanish law.
9. Changes to Terms and Conditions
We may update these Terms and Conditions. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
Contact Information
For inquiries or support, please contact us at order@idbrand.es .
